Frequently Asked Questions2024-05-10T21:20:15+00:00

MOST FREQUENT QUESTIONS AND ANSWERS

Frequently Asked Questions

What about safety?2024-05-02T09:48:36+00:00

All of our staff and our courier partners are committed to Covid-19 standard safety practices as set out by law and the wine industry.

I want to join the Paserene Following (an exclusive club for discerning individuals)!2024-05-02T09:48:20+00:00

Please pop us an email and we will furnish you with all the details with regards to membership.

Are my personal details safe?2024-05-02T09:48:01+00:00

We will not share your details with any 3rd parties. You will only be added to our database for future correspondence if you accepted communications from us.

I filled in the incorrect delivery address, what now?2024-05-02T09:47:44+00:00

Please email us and we will rectify any errors on your order.

How long does delivery take?2024-05-02T09:47:27+00:00

We work on 3 – 5 working days for delivery to main centres in SA. Outlying areas may take a few days longer.